Resident Complaints and Grievances Policy

Resident Handbook

  1. Introduction
    1. A resident's complaint or grievance must be given appropriate attention.
    2. If the resident has a complaint, such as a disagreement with an evaluation or status in the program, working conditions, poor treatment by others, etc., he/she should attempt to resolve the complaint through informal channels with the program director and/or the department chair.
    3. If this fails, then the resident should follow the procedure below.
  2. Procedure
    1. If the resident feels that his/her complaint or grievance has not been satisfactorily addressed, he/she should contact, in writing (email is acceptable):

      Associate Dean for Graduate Medical Education
      University of Nevada, Reno School of Medicine
      1664 N. Virginia Street / 0344
      carlsondl@med.unr.edu
    2. If the resident still does not feel the complaint or grievance has been satisfactorily addressed, he/she should contact, in writing (email is acceptable) the Dean of the School of Medicine, whose decision on the matter is final.
    3. No complaint or grievance will be considered if the issue presented by the resident has already been the subject of disciplinary procedures and due process under the University of Nevada, Reno School of Medicine Due Process policy.
    4. For complaints regarding equal employment opportunity or sexual harassment, visit the Office of Equal Opportunity & Title IX: Policy Against Discrimination and Sexual Harassment
    5. Or visit the Office of Equal Opportunity & Title IX website