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At this time, University Health does not have COVID-19 vaccines for patient distribution. : For up-to-date COVID-19 vaccine information, please visit the Washoe County COVID-19 vaccine information page.

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  • University of Nevada, Reno School of Medicine Homepage
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University Health
  • Find a Provider
  • Locations
    • Endocrinology
    • Family Medicine Center
    • Geriatrics Specialty Care Center
    • Internal Medicine
    • Patient-Centered Family Medicine
    • Psychiatry and Behavioral Health Care Center
    • Speech Pathology and Audiology
    • Student Health Center
    • Womens Health Center
  • Patient Resources
    • Accepted Insurance Plans
    • Financial Information
    • Notice of Privacy Practices
    • (Current Page) Zoom Help
  • Why Choose Us
    • Board Certification
  • Medical Services
  • Contact Us

Zoom Help

Zoom Download links

  • Download Zoom for PC/Mac
  • Download Zoom for iPhone
  • Download Zoom for Android

Troubleshooting audio/video problems 

The Zoom Help Center offers a comprehensive tutorial for connecting to Zoom on a wide array of different devices. 

Troubleshooting tips

Some of the most common issues we see are listed below

  • Video camera not on/working 
  • Sound not on/working in iOS or Android 
  • Testing audio ahead of your appointment time 
  • Testing video ahead of your appointment time 

Zoom also offers a comprehensive collection of short video tutorials that can help you learn the quickest and easiest ways to get and stay connected. Some of the most useful are linked below: 

  • Joining a meeting 
  • Configuring audio and video 

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