For patients who are experiencing flu-like symptoms:

If you are experiencing symptoms of COVID-19, please call your University Health provider. Do not drive to a University Health location until we have assessed you over the phone. If you have increased risk factors for COVID-19, please inform your provider when calling.

If you are unable to reach your University Health provider, please call the Washoe County Health District at 775-328-2427 Monday-Sunday between 8 a.m. and 5 p.m., or by dialing 311 after hours.

If you need immediate medical attention, do not drive to a hospital or emergency room. Please call 911, and REMSA will evaluate you for possible COVID-19 exposure and transport you to the appropriate health care facility.

University Health Office Phone Numbers:

Please inform your provider if you’re at increased risk for COVID-19, including:

  • You’re an older adult.
  • You have a serious chronic medical condition, including heart disease, lung disease or diabetes.
  • You’ve traveled within the past 14 days to one of the countries identified by the CDC’s Level 3 travel warnings and Level 2 alerts.
  • You’ve had close contact with persons suspected, or confirmed, to have COVID-19.
  • You’ve experienced a severe illness requiring hospitalization for a viral respiratory disease that has no other known cause.

How to best protect yourself

Please do your part to protect yourself and others with a few common sense practices to help stop the spread of illness, including those preventative guidelines endorsed by the CDC:

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect frequently touched objects and surfaces with an EPA registered disinfectant.
  • Stay home when you are sick, except to get medical care.
  • Wash your hands often with soap and water for at least 20 seconds, especially after using the bathroom; before eating; and after blowing your nose, coughing, or sneezing.

Your risk of exposure to respiratory viruses like COVID-19 may increase in crowded, closed-in settings with little air circulation if there are people in the crowd who are sick. Please consider this when making plans.


Let’s work together to keep our community safe. We want you to know how to protect yourself and the people around you—and what to do if you’re not feeling well.